Our History

Smart Water Services was created at NewFields Companies in Atlanta, Georgia in 2011 with the goal to provide fresh and innovative solutions for the water utility industry using smart water network technologies and services. In 2014, Smart Water Services, LLC was created as an independent company to continue this mission based on the understanding that:

Most water utilities face similar operational, engineering, and long-term planning challenges.


Incomplete, underutilized, or lack of access to important SCADA information


Lack of real-time data  at remote points in their water, sewer, and stormwater networks


Limited interoperability between major software systems - GIS, SCADA, IoT, hydraulic model, CMMS, etc.


Insufficient staffing resources to manage these systems and turn data into actionable intelligence

We knew there must be better a way – and so SWIMM was born.

SWIMM = Smart Water Infrastructure Monitoring + Modeling + Management​

SWIMM-Pulse IoT is a turn-key, sensor agnostic, low-power, multi-application, remote monitoring and control platform that is provided as a cloud managed software-as-a-servie (Saas) that can be deployed to virtually any point in a water, sewer, or stormwater network. SWIMM-VFM IoT (Virtual Flow Meter) greatly simplifies the development of real-time network simulation models to months (not years) using your existing hydraulic modeling software (Innovyze or Bentley) for a similar cost as a traditional model update project.



Founder and President of Smart Water Services, Paul West, P.E., is a civil engineer with 22 years of professional experience in municipal water-wastewater consulting, utility management, and technology product commercialization. Mr. West has worked at local, national, and global consulting firms providing a broad range of technical and project management services: buried infrastructure planning, study, design, construction, and O&M services. 

Mr. West is a subject matter expert in smart water network technologies, IoT, data analysis, and water-wastewater network modeling (i.e. calibration, surge, energy, water quality). Mr. West also serves on local and national AWWA committees. 

What We Do

Traditional Consulting​

  • Water-Sewer Infrastructure Modeling & Master Planning Studies
  • Field Testing and Model Calibration Studies
  • Water Quality Network Modeling Studies
  • Pump Station Energy Modeling Studies
  • Pressure Transients / Surge Modeling
  • StudiesPressure Zone / District Metered Area Design
  • SCADA system integration and field services

Water IoT Product Sales and Rentals

  • SWIMM-Pulse telemetry/IoT product sales and rentals
  • Pressure transients, water quality and flushing, district metered areas
  • Field IoT deployment, on-site training, routine field maintenance and sensor calibration
  • Turn-key Data-as-a-Service

Real-time Network Modeling

  • Traditional SCADA-Model integration services
  • SCADA-IoT-Model integration services
  • SWIMM-VFM IoT (Virtual Flow Meter) deployment and real-time model configuration services
  • Innovyze Info360 implementation services

Sample SWIMM Case Study

Cocoa Utilities Department, Florida

CUD utilizes the SWIMM portable telemetry system and operational decision support (ODS) website application to rapidly calibrate a new hydraulic network model and address a pressure emergency in real-time.

Traditional SCADA Case Studies

News and Events

May 2019

Smart Water will showcase the new SWIMM-VFM (Virtual Flow Meter IoT) at the AWWA ACE19 Innovation Pavilion in Denver, the latest advancement in real-time water distribution network modeling. For more information, check out our April blog article.

June 2016

Smart Water announces SWIMM Nex.Gen at AWWA ACE16 in Chicago, the latest advancement in remote monitoring, control, and protection of our nation’s public water infrastructure.

January 2016

Smart Water announces new offering of Campbell Scientific telemetry systems, the gold standard and global leader in remote telemetry in harsh environments, with over 300,000 deployments over their 40 year history.

July 2015

Sales representative to the water utility industry in the Pacific Northwest, Sound Water Services, adds SWIMM to their line card.

May 2015
Rye Engineering selects the SWIMM to replace high maintenance water quality analyzer at master meter point to consecutive water system.
January 2015

AWWA selects University of California Berkeley and Smart Water Services abstract for presentation at ACE15 (June 10, 2015 10:00 AM).

August 2014

Butts County Water and Sewer Authority selects SWIMM turbidity event detection system for their largest water customer at a remote point in the their water distribution system network. Read the case study here. 

September 2013

Henry County Water Authority selects SWIMM to study pressure transients across their water distribution system network.

May 2013

University of California Berkeley selects SWIMM for monumental study in country of Panama on contaminant infiltration due to pressure transients and loss of supply pressure in their water distribution networks.

April 2013

AWWA ACE13 Real-time WDS Network Modeling Workshop
Presentation On Data Collection For Real-time Modeling

September 2012

Consolidated Utility District selects SWIMM to improve pressures and water quality at remote points in the distribution system through intelligent flushing and pressure transient monitoring.

November 2011

CH2M Hill and Cocoa Utilities Department select SWS (NewFields) to deploy real-time ODS website application and portable hydrant telemetry units to facilitate rapid model calibration project.